These terms and conditions govern your use of the AcidrefluxUK website (www.acidrefluxpillow.co.uk) and your relationship with AcidrefluxUK when using this web site. Please read them carefully as they affect your rights and obligations under the law. Use of this website will be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.
You will be required to register as an authorised user of the AcidrefluxUK website and agree to these terms and conditions. Acceptance of these terms and conditions does not affect your statutory rights.
1. Use of the AcidrefluxUK website
The AcidrefluxUK website is provided for your personal use. AcidrefluxUK have taken every reasonable care in preparing the content of this website. However, AcidrefluxUK disclaims all warranties of any kind with regard to the content services and products contained on this website.
AcidrefluxUK , its Directors and employees shall not be liable for any losses or claims arising directly or indirectly from the use of this website.
Any links to other websites or providers of information in any medium are provided for interest only. AcidrefluxUK accepts no responsibility or liability whatsoever for their content. Such links do not imply our endorsement of any content or product. The AcidrefluxUK website is provided without any warranties or guarantees – you must bear all the risks associated with the use of the Internet.
We may update these terms and conditions from time to time and any changes will be notified to you by an announcement on the AcidrefluxUK Website. Your continued use of the website would indicate your acceptance to be bound by the revised terms and conditions.
Please ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provide when updating your personal details.
We are registered in compliance with the Data Protection Act.
4. Availability of the AcidrefluxUK website
Access to the AcidrefluxUK website cannot be guaranteed and your access may be occasionally restricted to allow for fault repairs, maintenance, or the upgrade of new services and products. AcidrefluUK will attempt to restore the website as soon as it reasonably can.
5. Buying from our website
The content and products contained within this website are directed solely at those who access the site from the United Kingdom. Acidrefluxpillows is only able to deliver to a UK address.
Any order placed by a customer is only an offer to purchase which AcidrefluxUK may in its absolute discretion accept or decline without having to provide a reason. Notwithstanding that payment has been made by the customer online and may have been processed, AcidrefluxUK reserve the absolute right to refuse to supply the products and in such cases are not obligated to provide a reason for declining the order. In such cases a refund will be provided to the customer within a reasonable period of time by the same method as payment received. The vast majority of our orders are sent via Hermes Parcel Delivery. For certain items such as heavy/bulky items and special orders we may need to use an alternative courier and apply additional charges. In this event, we will contact you and advise you accordingly. AcidrefluxUK cannot accept any responsibility for orders which are delayed or lost due to Hermes Parcel Delivery or alternative couriers we may use.
6. Your security
AcidrefluxUK takes online security very seriously and you can use our website with confidence. All of our credit and debit card transactions are managed by PayPal on their ultra-secure server.
Although AcidrefluxUK aims to offer you the best service possible, AcidrefluxUK makes no promise that the services and products will meet with your requirements. Postage and packing is currently included in the purchase price.( This applies to mainland UK only) Please note, heavy/bulky or special order items may be subject to extra delivery charges. In this event, we will contact you and advise you accordingly.
The customer shall inspect the items immediately upon receipt and must notify AcidrefluxUK within seven calendar days of any discrepancy or any damaged goods.
AcidrefluxUK reserves the right to refuse sales at our discretion if we believe there is a fraudulent credit card use. You may be asked to provide further proof of your identity and/or proof of credit card. Failure to do so will result in termination of the transaction.
You will be notified by email if AcidrefluxUK cancels your order or if your credit card has been declined.
For security reasons AcidrefluxUK will log your IP address. Details of all fraudulent transactions will be passed on to the relevant authorities.
8. Returns policy
The Consumer Contracts Regulations came into force on 13 June 2014 and implement The Consumer Rights Directive . Under the new regulations our product is classed as “a personalised item” and therefore does not give you the automatic right to return your purchase. However if within seven calendar days, you no longer require your order, providing that the product remains unopened and in its original packaging, please contact us for a Returned Merchandise Authorisation unique number. Using this number the item may be returned at the customer’s non-refundable cost for a refund. Any order returned to us without a unique RMA number will be refused delivery acceptance and returned to the sender.
You may not use the AcidrefluxUK website for any of the following purposes:
circulating any unlawful, harassing, abusive, obscene or otherwise objectionable material gaining unauthorised access to other computer systems interfering with any other person’s use or enjoyment of the AcidrefluxUK website breaching any laws concerning the use of public telecommunications networks or systems interfering or disrupting networks or other websites connected to the AcidrefluxUK website making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner
If any provision of these terms and conditions is found to be invalid by any court having jurisdiction the invalidity of that provision will not affect the validity of the remaining provisions contained within these terms and conditions which shall remain in full effect.
A person who is not a party to these terms and conditions shall gain no rights by way of the Contracts (Rights of Third Parties) Act 1999 to enforce any of the terms and conditions but this will not affect the right or remedy of the third party which exists from that Act.
AcidrefluxUK may cancel your registration at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
Recycling reduces the environmental and health risks associated with sending electrical goods to landfill.
AcidrefluxUK is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
AcidrefluxUK Flashdance 44 Aexandra Road Farnborough Hampshire GU14 6DA